How long does the application process take?

Applications typically can be completed and approved as quickly as the same day. However, depending on your entity type, additional information and correspondence with the Bank may be required.

What documents are required to complete the authentication and verification process?

For Singapore Citizens, Permanent Residents (PRs) and individuals with a Singapore Employment or Work Pass, simply use Singpass to authenticate. For non-Singapore citizens and non-PRs, your valid passport and a recent statement in the last 3 months (e.g. a utility bill) reflecting your residential address is required. Tip: If you’re a Chinese National or Malaysian, […]

Why am I unable to complete identity verification?

Please be in a well-lit environment with a clean background when performing facial verification. Hold the phone at eye level, keeping your facial features unobstructed. If your appearance has changed significantly since your ID photo was taken (e.g. facial hair, glasses, hairstyle), verification may fail. Please ensure your face closely matches your ID photo, or […]

What are the minimum requirements to apply?

Your business must be incorporated in Singapore and have an active Corppass account. The applicant must have a Singpass account and be authorised to retrieve Myinfo Business details through Corppass. You can apply here.

What documents are required for companies with corporate shareholders or foreign business owners to apply?

For companies with corporate shareholding: 1. Ownership chart – Please provide an ownership structure chart showing direct and indirect ownership/control, and details of beneficial owners (e.g., individuals with ≥ 25% ownership or who otherwise exercise control), and/or the relevant senior managing official where applicable, with shareholding %. You should include these details: Full Name, Passport […]